Club Points neve received and bad experience with employees.

On Friday 12/05/2023, night I filled up my vehicle at Tableview total energies. When scanning the qr code for loyalty in the "CLUB APP" it displayed "invalid qr code".

When I made a query to scan I was told to do it in the shop. In the shop there was no one to help and I was basically ignored. There did not know where the cashier was. After about 10 minutes I asked to see a manager.

The person walked and after a while there were a few and said that I must come the following day.

I am busy. I called the numbers supp**** but no answer. Now my question bis why do you advertise something that is not working properly, why is there no senior authority in charge?