Bad customer service and rude behaviour at Total Energies, Saxon Road, Eldoraigne in Centurion

On the 13th of December 2024 at about 13:45 I wanted to put in fuel at the Total Energies garage at Shopping Centre, 1033 Saxby Ave, Eldoraigne, Centurion, 0157. There were cars putting in fuel at bay 1 & 2 and I approached bay no 3. There were two pump attendants standing in the middle of the bay talking. I decided to press the hooter and make a joke by telling them in Sepedi language: "O tshogile" meaning "did I frighten you? The one guy whose name I later learned was Ephriam,turned around and told me in a very agravated tone: "You could have used bay no 4, why hoot abd bother ud?" I would not have reported this, but just the guy's attitude and words triggered my own temper and I decided to approach the Manager. I asked him to come and talk to his very aggravated attendant. I repeated what happened and this Ephraim person told the manager that I am lying (" bolela maaka" - telling lies. I told the Manager that I was telling the truth and asked him if that was the way that customers are treated at that filling station. Ephraim started swearing at m using the word "****". The Manager walked away saying nothing further. I decided to follow him and wrote down what happened. He told me someone would approach me, but