Awful experience at Total Energies

I got to the fuel station and with experience with other fuel stations, I asked the petrol attendant to fuel my vehicle and then upon paying was told no sorry the mobile machines (all) of them are not working, they offline doesn't work. Eventually had to jump off my vehicle to pay inside and to receive all the loyalty discounts offered at your Total stations. This once again show's the incompetency of your staff at the tills in which they do not listen to your customer's instead and then was made to wait close onto 15mins to receive a paid slip from your cashier which was half asleep and it proves that the lack of service that gets offered to your customers once again show's how poor your staff is in just following very simple instructions. Your staff also is was very arrogant upon been told what is the wait for and was told with a attitude that must just wait as he trying to print a paid receipt in which the slip was already printed out. Very bad experience poor service.