NJ
Nicole J
1 reviews | Active since Aug 2016
25 Aug 2021, 17:38
Totai totally shocking
Bought a gas stove electric oven from cape appliances feb 2020. Six months later the oven stopped heating, oven was under warranty and they sent a technician to repair, Feb 2021 it happened again same problem same solution, August 2021 is now doing same thing phoned to report was told they would get back to me nothing a week later. My feeling is there is a fault on the oven and it should be replaced I cannot keep worrying that my oven is not going to heat up
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Totai Gas - Elba's replyOfficial
01 Sept 2021, 10:59Hi,
We apologize for the delay in getting back to you.Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.Please send an email to *** with your name and contact details. Also, provide us with the details on the nature of your issue so that we can address your experience.Thank you for your patience and understanding-The Totai Team
We apologize for the delay in getting back to you.Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.Please send an email to *** with your name and contact details. Also, provide us with the details on the nature of your issue so that we can address your experience.Thank you for your patience and understanding-The Totai Team
Totai Gas - Elba's reply01 Sept 2021, 10:59
Official
Hi,
We apologize for the delay in getting back to you.Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.Please send an email to *** with your name and contact details. Also, provide us with the details on the nature of your issue so that we can address your experience.Thank you for your patience and understanding-The Totai Team
We apologize for the delay in getting back to you.Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.Please send an email to *** with your name and contact details. Also, provide us with the details on the nature of your issue so that we can address your experience.Thank you for your patience and understanding-The Totai Team