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nols E
1 reviews | Active since Jun 2010
30 Apr 2021, 14:37
No service from Totai
Stay away from this company their service is pathetic and their products do not work . Gas water heater did not work after they repaired it for the second time I switched to a other make and are very happy with the change
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Totai Gas - Elba's replyOfficial
16 Aug 2021, 09:54Hi,Thank you for your comment, we're saddened to hear about your experience. We at Totai understand that this complaint has been here for a while and has not been addressed.We only recently gained access to this account and would like to take the opportunity to address it and hopefully resolve the issue.If you are still experiencing this problem with your product, please feel free to confirm your contact information by sending it to *** and we will have our aftersales service team contact you.Kind regardsThe Totai Team
Totai Gas - Elba's reply16 Aug 2021, 09:54
Official
Hi,Thank you for your comment, we're saddened to hear about your experience. We at Totai understand that this complaint has been here for a while and has not been addressed.We only recently gained access to this account and would like to take the opportunity to address it and hopefully resolve the issue.If you are still experiencing this problem with your product, please feel free to confirm your contact information by sending it to *** and we will have our aftersales service team contact you.Kind regardsThe Totai Team