TT
Tumi T
1 reviews | Active since Nov 2018
10 May 2022, 10:25
Elba Gas Heater not holding flame
My Elba gas heater just do not hold flame, you switch it on and as soon as you let go of the control knob, it goes off. No matter how long you can hold the knob, as soon as you let it go it goes off.
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Replies (2)
Totai Gas - Elba's replyOfficial
11 May 2022, 07:56Hi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
Please send an email to *** with your name and contact details. Also provide us with the details on the nature of your issue so that we can address your experience.
Thank you for your patience and understanding
-The Totai Team
Totai Gas - Elba's reply11 May 2022, 07:56
Official
Hi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
Please send an email to *** with your name and contact details. Also provide us with the details on the nature of your issue so that we can address your experience.
Thank you for your patience and understanding
-The Totai Team
TT
Tumi T's updateReviewer Update
12 May 2022, 16:17I took my heater in and it was fixed within minutes, without hassles and the process was seamless. I am very happy about the service I received today and the speed with which I was attended. Thank you!
TT
Tumi T's update12 May 2022, 16:17
Reviewer Update
I took my heater in and it was fixed within minutes, without hassles and the process was seamless. I am very happy about the service I received today and the speed with which I was attended. Thank you!