GE
Geraldine E
1 reviews | Active since Oct 2012
02 Mar 2015, 12:22
Worst Service
I bought a StarSat decoder 26 February 2015. They appointed a Installer to do the installation. After the installer missed two appointments, I phoned StarSat to appoint an different installer. They promised to sms the details for a new installer - which never happened. <br> <br> I phoned again this morning to ask for a new installer, and again they gave me the initial installers details. <br> When I phoned back, they dropped the call on me.<br> <br> I'm taking the decoder back today!! I never experienced such bad service in my life!!<br> <br>
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StarSat's replyOfficial
02 Mar 2015, 13:00Hello Geraldine28,
We are pleased to advise that you have been contacted and assisted with the above complaint.
Once again we sincerely apologize for any inconvenience this may have caused. Please feel free to contact us should you have further inquiries.
Kind regards
StarSat Team
We are pleased to advise that you have been contacted and assisted with the above complaint.
Once again we sincerely apologize for any inconvenience this may have caused. Please feel free to contact us should you have further inquiries.
Kind regards
StarSat Team
StarSat's reply02 Mar 2015, 13:00
Official
Hello Geraldine28,
We are pleased to advise that you have been contacted and assisted with the above complaint.
Once again we sincerely apologize for any inconvenience this may have caused. Please feel free to contact us should you have further inquiries.
Kind regards
StarSat Team
We are pleased to advise that you have been contacted and assisted with the above complaint.
Once again we sincerely apologize for any inconvenience this may have caused. Please feel free to contact us should you have further inquiries.
Kind regards
StarSat Team