UPSET DISGUSTED outraged customer

<br> I am absolutely frustraated and ****ed off with startsat<br> <br> I have been calling in since the 26 Deceember bt unfortunately no one could assist<br> Remember still no viewing ever since<br> <br> Today the 3 January 2016 I call in first the wait to get assistance was 30 ins than an additional 10 and then another 10 minutes<br> incompetence like one cannot believe which sucks<br> Patrick assisted me than cut me off after 30 minutes on the call<br> Rachel comes in after waiting a long 15 minutes just for answer .<br> Keep one thing in mind all these calls is being made by myself firstly and secondly after all these issues with this decoder I am told NOW to put my account an pause...What the blady nerve after not viewing for the past 8 days and only now that is the decision taken<br> <br> THIS DECODER WAS CHANGED ON THE 15 JUNE 2015 FOR THE NEWER ONE<br> <br> THE HDMI PORT NEVER WORKS WHAT KIND OF AN UPGRADE IS THIS<br> NOW I MUST TAKE THE DECODER TO THE STORE AND RETURN<br> <br> AS A FEMALE HOW THE HELL AM I SUPPOSED TO GO ALL THE WAY TO MAPONYA MALL AND GET IT SORTED<br> WHY ON THE 26 DECEMBER 2015 WHEN THE FIVE CALLS WHERE MADE TO THEM THEY SHOULD OF NOT