Unesscery Payments

The Docoder was not working so I took into the store whereby they have tested and said its damaged and needs to be replaced at my cost which I had no issue in purchasing. After coming home and connecting the box correctly it still does not work, so I called in the call centre and a Tech guy assisted me to which he came to a conclusion of it being the dish which is giving the problem. Now I'm advised to call in the installer which I would have to endure a call out fee and other charges to repairs on the dish. Also paid in 2 weeks of viewing fees which im currently not using due to all the tech issues. By all the fees I'm currently going to endure I might as well switched to DSTV.