terrible sevice and disregard for their customers

I am long time client of star sat and always get excuses when we need services ,i made payment on the 23 morning at pick n pay and phoned for my services to be activated and told after 24 hrs and was told to rather go back to dstv as they do things their own way an we dont matter they have enough customers spoke to hilda and passed me on to the supervisor titus pillay who said was a supervisor