Suspended

I made payment on the 2nd November, and my services was suspended on the 2nd. <br> I call the call center after holding on for +/-7mins , was put through to a agent, who was rude, i explained the whole story and was told sorry it will only be connected, tomorrow they will wait for the payment to reflect. <br> <br> So what happens to the1 day I didn't get to view anything yet i paid for it. <br> In December last year it took them 3 days to allocate a payment that was made. I had to eventually email my POP in order for my suspension to be lifted, there goes again another 3 days on non viewing but we need to pay in full which I left. <br> <br> Totally disappointed!!!! <br> <br> Never mind the fact that I am still waiting to receive a statement from them. <br>