Still waiting for service 4 days later

<p>After paying on the 31 and told installation was free I went to Okay furniture’s at Lephalale<br />To buy my decoder .I was told from Okay Furniture’s that they will provide me with the installer.<br />When the installer arrived and spent half hour viewing the box he told me that he does not know how to install the dish.<br />Not being his fault because he only does dstv ???.<br />Starsat has to inform the people that they deal with (that are selling their products) ,who does there installations.<br />So that night I phone them and was told that it’s Okays mistake and not there’s. And I have to wait for a text message with the installers contact details. After putting me on hold and being on the phone for more than 11 minutes they cut the call. I then tried to phone back at which time my moneys ran out two minutes in the introduction. I was never phoned back that night or the next morning and also not sent any contact info.<br />So again I had to phone the next morning to be given a number of a person that does not work for them anymore. So I phoned a second time to receive a number of yet another person that does not work for them because of stock not received. So third phone call from me asking for them to find a number and get back to me from a lady by the name of Mbolile. She never got back to me and I had to phone a forth time and spoke to a Mr Nathi Seshoene (Manager).<br />He got back to me after four hours saying that they can’t find anyone and would phone me at ten the next moring to make arrangements.<br />Its past twelve and I were told that he would only be in after one today.<br />There is absolutely no customer care from Starsat and no interest in supporting there clients.<br />Four days and still sitting with a decoder as a ornament in my lounge.<br />Not happy <br />clients</p>