STARSAT NOT ACCOMODATING TO LONG EXISTING CUSTOMERS

I have subscribed ever since TOP TV now STARSAT started. I paid as usual on the 25 April 2020 and found myself disconnected tonight. I called customer care and they explained they had not received payment since it was a long weekend and could not reconnect me. I asked to speak to the Supervisor who apparently was"busy," but was advised that the Supervisor said No to reconnecting me. So I said if that's there attitude go ahead and permanently disconnect me and I will move to DSTV and report the poor service to Hellopeter, to which the operator rep**** "Its fine, Go ahead. And you can go to your bank and reverse the payment." I'm not sure whether Starsat doesn't mind losing customers to the competition or if they dont even bother about reviews written to Hellopeter. Anyways, Looking forward to live streaming and DSTV!