JL
Johannes L

1 reviews | Active since Apr 2012

09 Dec 2015, 20:54

Starsat

Since Starsat and the HD Decoder took over all the channels are either no signal and the programme does not exist. I have complaint a lot of times then they say the problem is with me I must switch my machine on and press F4 to scan . Now again today 9.12.2015 I have scanned for channels 20 times . I wanted to watched The lone ranger at 17.30 so my channel was the program does not exist. . I tried to phone Starsat from 17.30 till 18.30 only then one of your consultants picked up the phone hence after an hour it cost me a lot of money. Then she told me to scan again and she was typing something in and all of a sudden the channels was there. I am no fool if Starsat cannot give his clients a service then I have no choice to joint all the other people who cancelled their subscriptions. I did not watched The lone ranger brcause the second transmission was to late . I am sick and sleep early . I will now give you 14days to deliver a service and if you cant I will cancel. If you want to contact me I will only speak to someone that is incharge. Hannes Louw

0
Replies (1)
StarSat
StarSat's reply10 Dec 2015, 09:22
Official
Hello louwienies,

Thank you for bringing this matter to our attention.

We are pleased to advised that one of our consultant has made contact with you and we glad we could assist.

Kind Regards
StarSat Team

Best regards,