Soory, Sorry, Sorry, Sorry !!!!????

<p>Sorry !!</p> <p>Sorry !!</p> <p>Sorry !!</p> <p>Sorry is the only service you will get from Starsat.</p> <p>Most disappointing company I have ever had to deal with.</p> <p>From every one there, even management.</p> <p>There is absolutely no difference between the two.</p> <p>10 days later from being told that my dish would be up and running I am still sitting with a dead ornament.</p> <p>1. Phone Starsat and was told that there are installers than can install in Lepahalale.</p> <p>2. Phone Starsat and was told to contact Okay Furniture (Supplier of decoder for Starsat and recommended by Starsat ) that sent me a installer that did not know how to install the decoder and was only interested in his voucher.</p> <p>3. Phone Starsat to be given the First number of a installer that does not have stock and cannot work for them anymore due to that.</p> <p>4. Phone Sarsat to be given the Second number of a installer that does not have stock and faulty equipment and is incapable of doing the job at that time.</p> <p>5. Phone Starsat to then start complaining about service and lack of interest in their own company.</p> <p>So due to no installers and stock available I was told that they would get on top of it and that it would be running by the weekend as I had people visiting from far.</p> <p>6. On Sa****ay I was phoned and told that they are battling to get stock and that I would be phoned on Monday morning with feedback.</p> <p>I then got irritated and left it at that.</p> <p>7. I was phoned on THUESDAY!!!! Morning and told that it would only be delivered on Wednesday or Thursday !!!!.....From Johannesburg 200 +km away.</p> <p>Tuesday at four a courier phones me and says that I need to be home now!!! to collect the dish with no warning that he was coming. I was 90 km from home and had to phone my Sister to rush to my place and sign for the dish. And was told that if I did not make it in this short time that he would have to leave with my dish.</p> <p>8. Wednesday morning I phone Starsat once again at 08:30 to inform them that I had received the Dish (Stock) and would like the installer that had no stock to come and install it. I requested that they contact me no later than early afternoon so that I can make arrangements to be at the house.</p> <p>9. At 16:15 I phone Starsat again to ask what the hell is going on and refused to talk to anyone but management. And was told that he would get back to me.</p> <p>10. At 16:45 I receive a phone call from Starsat to be told that they only have one installer to install and that he is only available at 17:30 Thursday late afternoon. (But yet I was told that they have two installers from the earlier calls made to them)</p> <p>At this stage I am very disgusted in them, their lack of interest and service.</p> <p>I do not believe that they understand or even have a quality management system in place.</p> <p>In all of this I was not asked once if there is anything that they can do to show their appreciation for my patients in this matter.</p> <p>All I got is empty promises and a whole lot of Sorry’s !!!!!!</p> <p>And then you wonder why DSTV is doing so good !!!!</p> <p>Very, very disgusted in this so called company.....</p> <p> </p> <p>People I had to deal with</p> <p>Venolyn<br />Nhati<br />Titus<br />Mbolile<br />Relintino<br />And many more whose names I never took.</p> <p> </p> <p>Watch this space for more disappointments......... </p>