1 reviews | Active since Feb 2010
Signal come and go
For the past 3 weeks now my TopTV signal comes and goes every evening from around 18:00. Then only some channels will work and it is always the channels I want to watch that doesn't work. The next morning all is fine again and work perfectly until the evening. I have called the call centre numerous times now. I have worked through all those frequencies they gave me and every call is the same procedure they probably read from a list. Then I am told my dish is not align. So I get someone to redo only to be told that all is ok. Then the call centre told me I have frequency interferences.....what.....now all of a sudden and from who in the KU-Band? I give up now with TopTV. They have gone from bad to worst. I am done with them!
Good day Mr. Jacobs
Thank you for bringing this to our attention.
We are pleased to advise that a StarSat consultant has contacted you and that assistance will be provided by our Technical Department to ensure the query is resolved to your satisfaction.
Kind regards
StarSat Team
Good day Mr. Jacobs
Thank you for bringing this to our attention.
We are pleased to advise that a StarSat consultant has contacted you and that assistance will be provided by our Technical Department to ensure the query is resolved to your satisfaction.
Kind regards
StarSat Team
