POOR SIGNAL

I have now complained numerous times, they are quick to sms you to remind you to make payment, payment for what? Because I pay for a full package but no signal to half the packages, all these problems started when i got the HD decoder what a waste of my time, since Wednesday I cant watch tv as it says No Signa, No Service or No access not subscribe why waste my airtime calling the call centre because I already know what needs to be pressed to check signal strength and so forth, I cannot watch most of the channels, if this problem does not get fixed I want a refund for all the months that I have paid for a full package and move on to dstv im sure I will get my money worth because I am seriously ****** off with the service Starslat provides. I feel like im throwing my money down the drain. I have a tv and satelite service but cannot watcg tv since yesterday afternoon. I have had enough now. I need extra viewing time and this problem fixed otherwise I will cancel my subscription, <br> call me on *** or ***