NR
Nigel R

1 reviews | Active since Jun 2011

20 Feb 2015, 10:44

Poor Service

I Nigel Roets with acc number *** and id number *** called the call centre on *** and spoke to Thandi now.I want to cancel my debitorder with immediate effect due to affordability and poor service.I struggled this month to get a installer for a possible new address after numerous calls and after a long wait on the phone, eventually i was assisted. Please do not tell me there is a notice period of 30 days.I will not accept that and take the matter further if this will not be cancelled today.Please look at the history of complaints and understand my frustration of poor service and the reason for no longer to be with Starsat.I might consider reconnection in future with Starsat.Please call me on *** or *** and or e mail.

0
Replies (1)
StarSat
StarSat's reply20 Feb 2015, 12:56
Official
Hello nigelroets,

Please be advised that we tried contacting you and there was no answer.

Please let us know of a convenient time for us to contact you.

Kind regards,
StarSat Team

Best regards,