PATHETIC SERVICE YET AGAIN

As per my last complaint...i received a call and the agent had such bad attitude because she could not resolve my issues, would not respond to ANY questions i had from all the complaints i have and that i have seen. Was very quick to give me the normal nonsense of restarting my decoder. I would wait for answers and she would sit quietly and not say a word for minutes on end. Volume issues on a few channels, downtime from StarSat which an email was sent to apologise the first time but not the other 2 times it was off for a few hours. Today i have every channel changing colours and flickering image. Maybe because you charge only R199 a month, you presume you can give a **** product? And not train or hire intellectual staff. I will be cancelling this service at both premises and the office in the next month if i do not get a smart person calling me to sort this **** out and then actually SORTING IT OUT!!