paid no show

cut off on the 27 august when its not even month end, paid 29august no connection yet,called the call centre and spend more than 100 airtime on the call centre holding,when answerd told will reconnnect as soon as money refelects, called ***5 holding for more than 40 minutes and im at work,star sat is very much unprofessional ref ***/DONT THINK WILL CONTINUE USING THIS SERVICE DSTV IS PROFFESIONAL,4 sports channel playing one match same time same match