No response on customer care line

I activated my TopTv/starsat recharge voucher on the 28th of June 2015 as per my monthly subscription, I even called their call centre as I struggled to activate it was then active.12 days down the line the service is suspended, on top of my frustration I spend close to R100 of airtime holding on to try and get through their customer services help line, that is pretty much the same amount of money I've spend on the voucher. I even tried to use different phones at the same time hopping I might get through to one of them. <br> <br> It is very sad that we opt for affordability yet you have to spend more trying to get the services. What shocks me even more is they keep advertising how their call centre hours have been extended yet you hardly get through to them, or is this their way of marketing their products at our expenses? Cause that's all you ever get to hear. I thought your products where designed to cater for the less fortunate but I was clearly wrong.<br> <br> <br> <br>