TN
Tshegofatso N

1 reviews | Active since Feb 2010

21 Apr 2015, 09:56

No answer for two consecutive days

Good day...<br> <br> My cable doesn't have signal from yesternite around 20h55. I have tried call ing 086086STAR from that time till around 23h00 because on their website it shows that the call centre closes around that. This morning I have trying to call them again regarding signal without success. To make matters worse, one has told through their IVR and unfortunately it cuts after 10 minutes has elapsed. I have made around 7 calls to sum up to 70 minutes with airtime probably enough to cover my R199 monthly payment. I even filled out an eform on their website, still no contact. I think I rather cancel my subscription with them.<br> <br> Regards,<br> <br> Hektik

0
Replies (1)
StarSat
StarSat's reply21 Apr 2015, 16:25
Official
Hello hektik,

Good day Tshegofatso

Thank you for bringing this to our attention.

We are pleased to advise that a StarSat consultant has contacted you and that assistance has been provided.

Kind regards
StarSat Team

Best regards,