TN
Tshegofatso N
1 reviews | Active since Feb 2010
21 Apr 2015, 09:56
No answer for two consecutive days
Good day...<br> <br> My cable doesn't have signal from yesternite around 20h55. I have tried call ing 086086STAR from that time till around 23h00 because on their website it shows that the call centre closes around that. This morning I have trying to call them again regarding signal without success. To make matters worse, one has told through their IVR and unfortunately it cuts after 10 minutes has elapsed. I have made around 7 calls to sum up to 70 minutes with airtime probably enough to cover my R199 monthly payment. I even filled out an eform on their website, still no contact. I think I rather cancel my subscription with them.<br> <br> Regards,<br> <br> Hektik
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Replies (1)StarSat's replyOfficial
21 Apr 2015, 16:25Hello hektik,
Good day Tshegofatso
Thank you for bringing this to our attention.
We are pleased to advise that a StarSat consultant has contacted you and that assistance has been provided.
Kind regards
StarSat Team
Good day Tshegofatso
Thank you for bringing this to our attention.
We are pleased to advise that a StarSat consultant has contacted you and that assistance has been provided.
Kind regards
StarSat Team
Best regards,
StarSat's reply21 Apr 2015, 16:25
Official
Hello hektik,
Good day Tshegofatso
Thank you for bringing this to our attention.
We are pleased to advise that a StarSat consultant has contacted you and that assistance has been provided.
Kind regards
StarSat Team
Good day Tshegofatso
Thank you for bringing this to our attention.
We are pleased to advise that a StarSat consultant has contacted you and that assistance has been provided.
Kind regards
StarSat Team
Best regards,
