NO ANSWER

I have a problem with my decoder as it gives an authorisation error. I have tried calling the numbers for the call centre as given on the website but *** constantly has an engaged tone and *** has an unobtainable message , I have even tried sending an email but it comes back as undelivered! How are we supposed to get assistance when we cannot even get hold of anybody????<br> I hope that they would treat my case as a matter of urgency, this is really unacceptable as my account is on a debit order and up to date.<br> I am actually considering cancelling my subscription.