SB
Stefan B
1 reviews | Active since Aug 2013
12 Nov 2015, 17:40
Missing channels
Twice I have logged a Technical complaint on your website. Nobody returns the call. Eventually phoned today to complain that some channels have just disappeared from my premium package. As I was at work they promised to call me at a certain time to help solve my problem.<br> <br> No call......Service delivery = 0<br> <br> So I am paying for channels I can not view. No wonder TopTv went bankrupt. Did they keep the *********** staff ?<br> <br> Losing signal on perfectly sunny day also an ongoing problem.<br> <br> This missing channels problem seems to be a regular problem as I found while doing a search on Hello Peter for other complaints about Starsat.<br> <br> Please Starsat - Toptv get your Technical house in order.
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StarSat's replyOfficial
13 Nov 2015, 16:47Hello beowulf2006,
Thank you for bringing this matter to our attention.
We are pleased to advise that one of our consultant has made contact with you and we are glad we could assist.
kind regards
StarSat Team.
Thank you for bringing this matter to our attention.
We are pleased to advise that one of our consultant has made contact with you and we are glad we could assist.
kind regards
StarSat Team.
Best regards,
StarSat's reply13 Nov 2015, 16:47
Official
Hello beowulf2006,
Thank you for bringing this matter to our attention.
We are pleased to advise that one of our consultant has made contact with you and we are glad we could assist.
kind regards
StarSat Team.
Thank you for bringing this matter to our attention.
We are pleased to advise that one of our consultant has made contact with you and we are glad we could assist.
kind regards
StarSat Team.
Best regards,