Makes promises that they do not keep

On the 3rd of June Top TV promised to deliver a new HD decoder to me.<br> I was given a reference number and promised that I would receive the new decoder in 7 working days.<br> The 7 working days have long past. I have called numerous times to ask about the decoder and this is what I get<br> \ We don't know when the decoder will be dispatched"";Pretoria or Sandton and collect one. Excuse me; first of all there is no way that I as a women will go into Soweto or Lenasia.<br> It takes 2 hours to get to Sandton from where I live and plus minus 2.5hours to get to Pretoria.<br> When a business promises to deliver a product to a client they should stick to the promise; however Top TV do not stick to their promises.When they promise to help you they don't;becareful of Top TV their promises are empty promises. I'm at the end of my wits with them I pay for a full boquet and cannot watch what I want to watch I now have had enough. If this problem is not sorted out by the end of this month I'm afraid it is going to be goodbye Top TV hello DSTV. Top Tv your client services STINK!!! """