Incorrect Billing

Good Evening I'm very unhappy about the service that I got from your call centre agents .. I explain to them that my Starsat Kit was installed on the 14/01/2015 and then I had to pay the full months payment of R199.00 and on the 03/02/15 I received an sms from Starsat to tell me I must before 08/2/15 my account of R199.00 again .<br> To me this sound not right because I paid my account on 14/01/2015 and then my month will end on 14/02/2015 so that means I must pay account before or on the 14/02/15.<br>