Extremely Rude & Arrogant Staff Who Told Me They Care & Dont Feel Like It!!!

Hi I would like to start off by stating how upset and angry i am at how i was treated at the Trade Route Mall Lenasia store. We purchase remotes for resale every second week. This incident happened on Saturday 14/03/2020 just after 2pm. There was two staff members in the store. A black lady and a black gentlemen. The lady was busy with another customer and went to call him from the back after i was waiting 4-5 minutes for service. I told the guy that i needed black remotes and if he could give me a receipt on my shop name. They normally make out a hand written receipt in a croxley receipt book and stamp it for me. He tells me the book is finished, so i told him that is fine give me a till receipt and he said he does not feel like doing it which surprised and annoyed me. I then told him to give me any sort of receipt and he said i am not on the system and he does not need to sell me anything if he does not want to. I asked him why he does not want to make out a receipt and he said " I DON'T FEEL LIKE IT" I told him i will pay by card so i can have a credit card receipt as proof of purchase. At this point i was in shock and was trying to keep my composure. I then told him he can not speak to customers like that, i asked him how am i supposed to show this as a business expense and i have a ttp number. He then went and got a receipt book and wrote me out an invoice. I asked why did you make such a fuss and **** to me your receipt book in finished. He says "I was trying to understand why you needed a receipt". This is the most ridiculous retail person i have EVER dealt with. Receipts MUST be issued with every purchase or i will report this to SARS. The lady that's always there is not the friendliest and also is lazy at times to make out a receipt so i tell her to swipe my card and give me the credit card receipt. I don't know if the staff are *****ing cash that is why they don't want to give receipts for cash purchases or what the reason is? You need to look into this immediately and train these miserable staff to provide better customer service. I demand an apology from this guy and i feel he should be FIRED. I have NEVER EVER been treated in such a way at a store. There are lots of deserving people out there looking for work that deserve his position. Please contact me asap, and i would like to know what steps have been taken and what measures have been put in place so that me and no other customer should be treated this way. I also demand an apology from this person that treated me so poorly.

Awaiting your feedback

Regards