Disgusting Service

I ordered toptv via their website.i requested a decoder aswell to save me the trouble of running around to buy 1.the call centre guy called me on 27-11-2015.he said he would arrange with an installer and call me back.he didnt bother to call back until 30-11-2015 to ask me if the installer called me.i said he said he will sort it out and call me back.he never did and whenthe installer called we arranged for 2-12-2015 @ 17:30. The guy never pitched up.i get an sms from him at 9 in the night stating he will come and sort it out today 2-12-2015.i called thr call center to arrange with another installer and they gave me the number for an asshole who does not speak english,then his wife said I must wait for him to come bacj then call him.i called the 1st installer and arranged for install today 2-12-2015 at 17:30.what a shocker the asshole never pitched up.im a new subscriber and if this is the **** service im getting just to get my install done im worried abt the **** after service im going to get.to all who read this take this as a lesson and dont buy top tv,rather stick to dstv and save yourself alot of unnecessary ****