DF
Debra F
1 reviews | Active since Aug 2009
06 Mar 2015, 20:01
Disgusting and Appalling. Should be shut down
Your service is disgusting. I am again sitting with no TV due to another faulty decoder that I have to wait until tomorrow to be replaced. The fact that I am not home tomorrow is apparently irrelevant. How can you not get this right!! A month of broken promises and lies. Well, the supervisor now says she will call me at 2pm. Let's see. Furthermore, I am paying for a service and I am unable to receive, that is tantamount to *****. Not to mention the petrol money and phone bill costs that I am owed by my calculations.
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StarSat's replyOfficial
07 Mar 2015, 16:35Hello deefor,
Good day Debra.
Thank you for bringing this to our attention.
We are pleased to advise that a new decoder has been delivered to you and the above matter has been resolved.
We appreciate your patience and look forward to continuing the relationship we have with you as a loyal StarSat subscriber. Once again, we apologize for any inconvenience caused.
Kind Regards
StarSat Team
Good day Debra.
Thank you for bringing this to our attention.
We are pleased to advise that a new decoder has been delivered to you and the above matter has been resolved.
We appreciate your patience and look forward to continuing the relationship we have with you as a loyal StarSat subscriber. Once again, we apologize for any inconvenience caused.
Kind Regards
StarSat Team
StarSat's reply07 Mar 2015, 16:35
Official
Hello deefor,
Good day Debra.
Thank you for bringing this to our attention.
We are pleased to advise that a new decoder has been delivered to you and the above matter has been resolved.
We appreciate your patience and look forward to continuing the relationship we have with you as a loyal StarSat subscriber. Once again, we apologize for any inconvenience caused.
Kind Regards
StarSat Team
Good day Debra.
Thank you for bringing this to our attention.
We are pleased to advise that a new decoder has been delivered to you and the above matter has been resolved.
We appreciate your patience and look forward to continuing the relationship we have with you as a loyal StarSat subscriber. Once again, we apologize for any inconvenience caused.
Kind Regards
StarSat Team