Disgusted with the Installation

On the 14th November i purchased a Starsat decoder and phoned on the day to register and arrange installation, all went fine and the Installer assured me she would be there by 11am the next day, well 12 came and i decided to phone, to my surprise she was going to phone me but was dealing with a family crisis, fair enough. Anyway to cut the story short, she eventually arrived on Tuesday after many phone calls from me and None whatsoever from her, it then took three people almost two hours to install a satellite dish, first they tried on a wall they felt was the correct wall, even after i told them i had a dish already and everything is there, they then realised the dish cannot turn on this wall they chose, so they took it off and installed it on the chimney, guess what, this is where the other decoder is, this is all fine, i didn't mind but then i noticed the four gaping holes in my wall and asked what is going to be done with that, she proceded to tell me \They will try and fill them up""