PN
PRESTINA N

1 reviews | Active since Jul 2015

01 Dec 2015, 10:07

Disappointment in service delivery

I have been a user for the past 3years, my family and I have enjoyed the joys of the channel broadcasts, however in the past 8 months channels have been changed, removed, but the price remains the same. Please note the below unreasonable changes and ********* to be specific -Channel changes and not even replaced -Channels that are currently on, don't screen properly -We are very fond of the Indian channel range, After following the listed series for years on end, you have decided to remove the channel and replace it with some comedy ****.. The help desk is even more pathetic...The most disappointing part of this is, we have stuck with you guys this long. Thank God I don't have to deal with this anymore. However as disappointed as I am, I am happy to inform you that I have switched over to DSTV instead which offers a wider range and much better packages for entertainment. Thank you for your dishearten service and range.<br> Regards Utterly disappointed ex customer <br>

0
Replies (1)
StarSat
StarSat's reply01 Dec 2015, 11:59
Official
Hello Loon1991,

Thank you for bringing this matter to our attention.

We are pleased to advise that one of our consultant have made contact with you and Will be calling you back as you requested.

kind regards
StarSat Team