CANT SEE ALL MY CHANNELS

It is now more than a week and with so many calls made, NO LUCK!!!<br> I still cant see some of the channels that I paid for.... WHEN WILL THIS BE RECTIFIED???<br> Top TV is useless and I want the decoder and dish removed from my HOUSE today and I want a full refund for the decoder and a full refund on my R199 I paid. I would rather go to DSTV. If this matter does not get resolved by close of business today, I will have no other choice then to take legal action. PLEASE ACT ON THIS TODAY!!!!!!