PG
Poonam G
1 reviews | Active since Jun 2014
16 Nov 2015, 17:16
Cannot watch any channels properly
I have been experiencing issues with my Top TV since I changed over to the new HD decoder. I am unable to watch all the channels and if i get to watch a channel, it freezes with a message saying \ no signal"or \""not subscribed\"" even if I am subscribed to that channel. Contacted a technician that has been paid R500 for realignment of the dish and a new LNB but the problem still exists. nothing has changed. He is now advising that I need a new decoder but I cannot buy another decoder if this is a brand new one. <br> The technical guy does not want to come for further repairs. <br> <br> I am considering moving to DSTV as TopTV does not give the service they say."""
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Replies (1)StarSat's replyOfficial
17 Nov 2015, 16:17Hello ****am24,
Thank you for bringing this matter to our attention .
We are pleased to advise that one of our consultant has made contact with you and we glad we could assist.
kind regards
StarSat Team
Thank you for bringing this matter to our attention .
We are pleased to advise that one of our consultant has made contact with you and we glad we could assist.
kind regards
StarSat Team
StarSat's reply17 Nov 2015, 16:17
Official
Hello ****am24,
Thank you for bringing this matter to our attention .
We are pleased to advise that one of our consultant has made contact with you and we glad we could assist.
kind regards
StarSat Team
Thank you for bringing this matter to our attention .
We are pleased to advise that one of our consultant has made contact with you and we glad we could assist.
kind regards
StarSat Team
