Cancelled

I just phone customer serv. I just phone to cancelled my top tv I have tried to phone on Saturday no answer, I just cancelled it but they don't want to pay back the amount that is left. no name they don't want to give me a name. now the manager want tot tell me that I must know it is 30day notice. really really i am so glad i cancelled it... will never never make use of this service again..<br>