Bad Service - Starsat Maponya Mall

On Saturday we had our decoders swapped for the new ones at Maponya Mall after waiting for more than 5 hours to receive them. I received very bad service from one of your male employees who was very rude to me and even refused to give me a plastic bag and told me to go buy one from Pick and Pay. He actually shouted in front of everyone that was there that I wanted to kill him for a plastic bag while what I did was ask him where can I get one. <br> <br> I pay for my service every month without fail and don't expect to be treated as if I'm getting free service, of which even if I did I don't think anyone deserves to be treated the way I was treated!!! <br>