Bad service

I sometimes forget to pay my account as I may be out of the country but pay more than the monthly amount. I got a message to say that my card will expire but it did not say I must pay to continue my service.<br> I transferred more than the amount required on 21/03 and called starsat to activate my service as they have done befire. The supervisor, Mr Govender refused to do so and said thatvthe system will only allow activation once payment is received. Consumers mustbput up with bad service and glitches but oroviders are reluctant to assist. How much could they lise if the payment did not go through? It was asking leniency for 1 day. I have ovhd and am considering using my dstv again.