DH
Darry H

1 reviews | Active since Sept 2015

16 Dec 2015, 08:23

AM I SPEAKING CHINESE OR SOMETHING?

I wrote a complaint about a week ago. My phone number was included in my complaint. The person who reads the Hellopeter complaints at Starsat obviously doesn't read, if they did, they would have seen that I included my number. Also, they would know that you can't respond to responses meaning if that person responded to me asking a question, for five days I am not in a position to respond due to Hellopeter system rules.<br> <br> Now, for the forth time, can I please ask that a SENIOR Starsat customer care manager please call me on the number included in this complaint, and not stop calling me until we finally speak - I'm not always available, as are you, but please don't stop trying to reach me until we do. I am really fed up with Starsat and if you don't respond appropriately, I'll be forced to contact my lawyer about this. And I mean it. Thanks.

0
Replies (1)
StarSat
StarSat's reply17 Dec 2015, 09:41
Official
Hello darryjoburg,

Thank you for bringing this matter to our attention.

We are pleased to advised that one of our consultant has made contact with you and we glad we could assist.

Kind Regards
StarSat Team