A *****ULENT ORGANIZATION AND HORRIBLE CUSTOMER SERVICE

The worst experience of my life!!!

I renewed my subscription on the first of October. Today is the 9th of October, and I still don't have my services.

I still don't have services that I paid for over a week ago. I've checked with my bank and they confirmed the payment was cleared.

I decide to call into the call center, JEEZ 👀🙄 THE WORST EXPERIENCE TO ADDED TO AN ALREADY HORRIBLE ONE. The agent made it sound like they were doing me a favor by answering the phone and went to the extent of lying and giving me a **** email address, just to get me off the phone

The email bounced back almost immediately after I sent the P. O. P and snippets of my payment from the app.

Nobody has been truthful and I think it's a breach of customer - provider agreement. I have paid and the money was taken over a week ago and I still don't have the services.

When asking one of the first agents what will be done for STARSATs failure to deliver.

Is it not enough that there aren't sufficient walk in stores, now we have to deal with rude people for services we pay for... The same funds paying them as company Employees.

At this point I'm looking to get refunded so I can cut all ties with them. This is the WORST EXPERIENCE ever for a paying customer