CM
Coreen M

1 reviews | Active since Apr 2015

01 Jun 2017, 09:46

Worst Medical Scheme

<p>I have been with Topmed since 2015, I only used my medical aid in 2016 during my pregnancy, 6 weeks after I gave birth and went for my follow up appointment,i had to pay an additional R1700 for something the medical aid did not want to pay, I had no problem as that isn't really a lot of money, a few weeks back, I receieved a letter from the hospital in which I gave birth, my son's fees hasn't been paid, I have since receieved about 3 more bills from doctors and the hospitals of bills that aren't paid and now I have to cough it up, why do I than pay a medical aid every month? I honestly feel like canceling and joining another scheme, I am so frustrated with this!!!!</p>

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Replies (2)
TopMed Medical Scheme
TopMed Medical Scheme's reply01 Jun 2017, 11:05
Official

Dear Coreen

Your post has been noted. We will investigate and provide urgent feedback to you.

Kind Regards

Shaun Gaines

TopMed Medical Scheme
TopMed Medical Scheme's reply05 Jun 2017, 14:44
Official

Dear Coreen

We have tried to make contact with you and were unsuccessful.

Kindly note that we have reviewed your claims and can confirm that the claims have been processed correctly in line with the available benefits at the time of processing.

Kind Regards

Shaun Gaines