JS
Jacques S

1 reviews | Active since Sept 2015

21 Oct 2015, 11:34

TOPMENT REFUSES TO GIVE AUTH IN A EMERGENCY

How low can you <br> <br> My daughter is batteling to breath and sleep for the past few days now! I took her to see the specialist that i have paid out of my pocket did not even use my medical aid for her to see the doctor.<br> <br> Her eyes are swollen and she is just not here self so as the specialist advised she needs to go for a tonselectami i contacted topmed to get aut for this procudre and what do they tell me.<br> <br> this case needs to be investigated if this matter was an ongoing thing i would have sorted it out by now who in their right mind will let the child suffer for so long.<br> <br> my contact number is ***<br> <br> and my member ship number is ***<br> <br> this is really bad service from topmed.

0
Replies (1)
TopMed Medical Scheme
TopMed Medical Scheme's reply21 Oct 2015, 13:41
Official
Hello Jacques582,

Due to your query containing confidential medical information with regards to your daughter, i will contact you directly in response to your complaint.

Kind regards,
Chanele Schoonraad