TN
Tapiwa N

1 reviews | Active since Jun 2009

27 Aug 2016, 11:40

Rude!

<p>On 22 July 2016 I called Topmed to confirm the premium im</p> <p>paying. I spoke to a very rude agent called khanyile Buthelezi. She was impatient , rude, dismissive, and clearly showed she had more important things to do than do her job. I spoke to Chanelle who I was advised was Michelle govender's colleague as Michelle was not in. I asked that khanyile apologize and asked Michelle to call me back on the request I made to her. Michelle promised to do that and uptil yo date she not khanyile have called. Clearly my complaint fell ok deaf ears . I have not been impressed with Topmed service or the lack of it for a better word and am considering cancelling. I will not recommend Topmed ! </p>

0
Replies (2)
TN
Tapiwa N's update27 Aug 2016, 11:41
Reviewer Update

Bad service! Wow

TopMed Medical Scheme
TopMed Medical Scheme's reply29 Aug 2016, 08:53
Official

Dear Tapiwa

Your query is being investigated, feedback will be provided to you personally.

Kind regards,

Chanele Schoonraad