Ridiculous Premium Increase!!

<p>On the 1st of September i officially signed on with TopMed as my new Medical Aid Scheme, I signed on through Jenus Health. I have a very tight budget and requested the cheapest plan. The lady that assisted me advised that there is a 3 month general waiting period and 12 months for anything involving treatment of the recent accident i had. I had no issue with this as i rarely get sick and majority of my treatment from my accident was done. It is now November and i recieved an email from TopMed to advise that my premium is going up by 12,5% in January. I am absolutely shocked. i havent even come off my general waiting period and they already increasing??? Firstly no-one told me about this while i was signing up and secondly there should be an exclusion for people who sign up 3 months prior to the annual increase (thats what my previous medical aid did). Im sitting with an issue now where if i change medical aid ill be on another 3 month waiting period and treatment for my accident will be delayed by another 3 months. This is absolutely ridiculous! The fact that when i call the sales agents refuse to put me through to a manager makes me even more furious!! </p>