Poor Service Delivery

Item: TopMed Medical Scheme
Rating: 1

This is the worse Medical Aid you could ever join. Poor Service delivery, and no sense of urgency.

Very slow response and you could be dying and they would refer you to speak to someone else without providing any sensible solutions. Such a disappointing service.

Helpful (0)

Replies (2)

TopMed Medical Scheme's replyOfficial

11 Jun 2019, 15:47

Dear Randall S

Thank you for bringing the matter to our attention. Our consultant has contacted you and we await your reply to the email to urgently resolve the enquiry.

Kind Regards

Shaun Gaines

TopMed Medical Scheme

TopMed Medical Scheme's reply11 Jun 2019, 15:47

Official

's updateReviewer Update

11 Jun 2019, 16:55

Hi Shaun

Thanks for the response and personally i hate doing this to force good service. Things are sorted though for now and im hoping things run smooth. Consider this message as a withdraw of the initial start conversation.

Take Care

Randall

's update11 Jun 2019, 16:55

Reviewer Update