Poor service, and misleading ............

reference number: ********** 4, member number: ********** 40

I send an email to topmed in regards with their website what say they cover hip and knee replacements and further down ... o so by the way only if trauma.......

Dear Sender

Thank you for your email.

Please note that your Member Enquiry (reference number: ********** 4, member number: ********** 40 ) has been referred to the relevant department for action.

As this email address is for outbound emails only, should you wish to follow up on the status of your query, please email or call Client Services directly and quote the reference number provided.

Yours sincerely

TOPMED MEDICAL SCHEME

That is all answer they send.