PATHETIC BEYOND APPROACH

I must say we can appreciate a lot of things in our country but CUSTOMER SERVICE is certainly not one of them! Topmed is absolutely shocking. They do not communicate with their members/customers at all and yet I have cancelled my membership with them in April this year already and yet still cannot get them out of my hair as they are to date withholding money from my savings which again is MY MONEY & IT BELONGS TO ME. Maybe if they trained their employees a bit more to communicate with members then I would not have this much FRUSTATION!. I have lodged a complaint with the ombudsman as trying to resolve things with them directly just raises your blood pressure. I do not understand how they are even still in business - probably by keeping peoples money like my current situation! And watch them provide an automatic response to this review but NO ONE will ever get back to you. That is their pathetic way of trying!