1 reviews | Active since Apr 2016
I WAS SIGNED UP WITHOUT MY PERMISSION!!!
I called Topmed to ask for a quote and wat the benefits are. The lady over the phone insisted I give her my details, I specifically told her I just need a quote so I can discuss it with my partner, she said the only way to help me is if I gave her my details.<br> <br> After the phone call, I received an e-mail telling me I had signed up for their medical aid. I immediately e-mail and called them to cancel the membership, after a long day of going back and forth with them I got an email and call to confirm my termination of the membership. <br> <br> This morning I check my e-mail and Topmed has sent me a bill of R1796 which will be deducted on 1 May 2016. I've been trying to contact them, but I do not get a response, the only response I'm getting is an automated one. <br> <br> Please!! I do not want to be part of a Medical Aid Scheme such as this one! I did not ask for it!
I have tried calling you on the cellphone number you provider however there was no answer, i did leave a voicemail for you.
I made contact with Jenus Health and received a copy of the call recording were you accepted the terms and agreed to your medical aid being activated from the 1st of May 2016.
We have however cancelled your membership as you requested, your banking details has also been removed, therefore no debit order will go through.
Kind regards,
Chanele Schoonraad
I have tried calling you on the cellphone number you provider however there was no answer, i did leave a voicemail for you.
I made contact with Jenus Health and received a copy of the call recording were you accepted the terms and agreed to your medical aid being activated from the 1st of May 2016.
We have however cancelled your membership as you requested, your banking details has also been removed, therefore no debit order will go through.
Kind regards,
Chanele Schoonraad