dN
d N

1 reviews | Active since Sept 2015

10 Sept 2015, 16:29

Harassment!!!

I received a call from these people requesting that I make a payment of 200+ for an outstanding amount that I owed. i made an arrangement with the gentleman, and went to the bank on the very same day to make the payment. This was on the 24th of August. I requested a statement, so that I could have record of what it was that that I am paying for, but instead, they sent a statement with a totally different amount. <br> <br> A few days later, a lady called, still requesting that I make the very same payment. I told her that the payment was done, she requested for proof of payment, again, that was sent. I requested that a paid up letter be sent, and I again requested that a statement be sent for that particular amount they keep hounding me for. I still did not receive anything.<br> <br> Today, the 10th of September, I still get another call requesting for the same payment. Now I have spent more than R200, calling them to have this sorted out. Now this is Topmed harrasing me. The account number that was sent to me via SMS is ***. <br> I have spoken to the supervisor, who has promised to have this sorted out. May I ask that this matter be looked into urgently and sorted out.

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Replies (1)
TopMed Medical Scheme
TopMed Medical Scheme's reply11 Sept 2015, 08:44
Official
Hello dnong,

I tried calling you but could not reach you, i did leave a voice message for you.

I wish to apologise for the fact that you felt like you where being harassed by Blake and associates, their intentions are not to harass but to collect outstanding funds on behalf of TopMed Medical Scheme.

I have confirmed that your EFT payment has been received and allocated, you will also see on your month end statement dated 01/09/2015, it shows the outstanding balance as zero, where as your August statement showed the amount you owed.

Kind regards,
Chanele Schoonraad