LP
Lerato P
1 reviews | Active since Mar 2011
09 Dec 2015, 09:51
Great Service
I would like to sincerely thank Blanche and Lerato from Topmed, for providing excellent service and genuinely showing care and support with regards to the authorization queries we have been having since my mother was diagnosed with breast cancer.<br> <br> I wish Lewis could learn from them she is really rude, i do wish that she can change her attitude towards customers.
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TopMed Medical Scheme's replyOfficial
09 Dec 2015, 10:17Hello gilphaka,
thank you for your positive feedback, it is great to hear that you and your family are receiving the support you need during this difficult time.
With regards to you request of the agent that came forth as being rude, i can assure you that this will be addressed with the agent.
I wish you and your family the best of luck for the road that lies ahead of you, and know that you can count on TopMed for the support you need.
Kind regards,
Chanele Schoonraad
thank you for your positive feedback, it is great to hear that you and your family are receiving the support you need during this difficult time.
With regards to you request of the agent that came forth as being rude, i can assure you that this will be addressed with the agent.
I wish you and your family the best of luck for the road that lies ahead of you, and know that you can count on TopMed for the support you need.
Kind regards,
Chanele Schoonraad
TopMed Medical Scheme's reply09 Dec 2015, 10:17
Official
Hello gilphaka,
thank you for your positive feedback, it is great to hear that you and your family are receiving the support you need during this difficult time.
With regards to you request of the agent that came forth as being rude, i can assure you that this will be addressed with the agent.
I wish you and your family the best of luck for the road that lies ahead of you, and know that you can count on TopMed for the support you need.
Kind regards,
Chanele Schoonraad
thank you for your positive feedback, it is great to hear that you and your family are receiving the support you need during this difficult time.
With regards to you request of the agent that came forth as being rude, i can assure you that this will be addressed with the agent.
I wish you and your family the best of luck for the road that lies ahead of you, and know that you can count on TopMed for the support you need.
Kind regards,
Chanele Schoonraad