1 reviews | Active since Jan 2017

07 Jul 2017, 10:50

Call drops

<p>Topmed your client service sucks, after the stupid answering machine gives you the options where the last option is to hold for an operator the call just drops, this has happened to me countless times, please invest on a working phone system, you people never respond to emails and when I try to call this *** happens !!!</p>

0
Replies (1)
TopMed Medical Scheme
TopMed Medical Scheme's reply07 Jul 2017, 11:05
Official

Dear Msizi

We do apologise for the inconvenience.

We are aware of a technical problem where some calls are being disconnected before a service consultant can answer the call.

Your details have been given to an agent who will contact you shortly.

Kind regards,

Chanele Schoonraad