1 reviews | Active since Nov 2014
*********** company!
Iv had problems with this company since day 1 of communication. I was outstanding money on my FNB loan, which was paid on first contact. Now this company keeps sending me emails to pay my outstanding 12k within 7 days or i will be handed over. This company is so *********** that they don't even know that this is a loan and monthly payments go off via debit order each month to fnb. Every time i call to query i get told no its just a courtesy email. ITS NO LONGER A COURTESY EMAIL ONCE YOU START THREATENING MY CREDIT RECORD AND TO TAKE LEGAL ACTION. ********** i also keep replying to the emails but nobody replies back. Just threats.
Worst company i had to ever deal with it!!!!!
Good day
We regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
We would like to thank you for bringing this to our attention. It will help us improve our operations and services. Please be advised that we have stopped all communications in regards of your account.
If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone, email.
We hope the above finds you in order.
Regards,
Good day
We regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
We would like to thank you for bringing this to our attention. It will help us improve our operations and services. Please be advised that we have stopped all communications in regards of your account.
If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone, email.
We hope the above finds you in order.
Regards,